Privacy policy

Perfect.
Hieronder vind je een volledig uitgewerkte, Stripe-compliant, Shopify-compliant, UAE-aligned Privacy Policy voor Devotion.

• GDPR-structuur
• Stripe data disclosure correct
• Meta Pixel & Google tracking opgenomen
• VAT transparantie
• Cross-border data transfers benoemd
• Cookie banner verplichting verwerkt
• Volledige bedrijfsgegevens
• Effective Date: 20 February 2026

PRIVACY POLICY

Devotion Ecommerce Trading – F.Z.E
Effective Date: 20 February 2026
Website: https://devotionofficial.com

1. COMPANY INFORMATION

This Privacy Policy describes how Devotion Ecommerce Trading – F.Z.E (“Devotion”, “Company”, “we”, “us”, or “our”) collects, uses, processes, stores, and protects personal data when you visit or make a purchase from https://devotionofficial.com (the “Website”).

Company Details:

Devotion Ecommerce Trading – F.Z.E
Free Zone Establishment – Limited Liability Company
Registered in Ajman Free Zone, United Arab Emirates
License No.: 44881

Registered Address:
Premises No. B.C. 1305521
Ajman Free Zone C1 Building
Ajman Free Zone
United Arab Emirates

Email: shop@devotionofficial.com
Phone / WhatsApp: +971 58 559 9321

Devotion operates in compliance with applicable United Arab Emirates data protection regulations and relevant international privacy standards where applicable.

2. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

A. Identity & Contact Information

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

B. Transaction Information

  • Order history

  • Payment method (processed securely via Stripe)

  • Purchase details

Devotion does not store full credit card numbers.

C. Technical Data

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Pages visited

  • Referring URLs

D. Marketing & Communication Data

  • Email marketing subscription status

  • Interaction with advertisements

  • Cookie consent preferences

3. HOW WE COLLECT YOUR DATA

We collect personal data when:

  • You place an order

  • You create an account

  • You subscribe to email marketing

  • You contact us

  • You browse the Website

  • You interact with advertisements

We collect data through:

  • Direct user input

  • Cookies

  • Meta Pixel

  • Google tracking technologies

  • Shopify platform infrastructure

4. PURPOSE OF PROCESSING

We process personal data for the following purposes:

  • To process and fulfill orders

  • To provide shipping and delivery services

  • To communicate regarding orders

  • To process payments via Stripe

  • To prevent fraud and unauthorized transactions

  • To improve website performance

  • To comply with legal obligations

  • To conduct marketing and advertising (with consent where required)

5. PAYMENT PROCESSING

All payments are securely processed by Stripe Payments.

Stripe may collect and process:

  • Payment details

  • Billing address

  • Transaction data

  • Fraud prevention data

Stripe operates under PCI-DSS compliance standards.

Devotion does not store sensitive payment information.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to:

  • Enable website functionality

  • Analyze website traffic

  • Improve user experience

  • Deliver personalized advertising

We use:

  • Shopify cookies

  • Meta Pixel

  • Google tracking technologies

A cookie consent banner is implemented on our Website allowing users to manage preferences.

Users may disable cookies via browser settings; however, certain Website functions may be affected.

7. MARKETING & ADVERTISING

We may use personal data to:

  • Send marketing emails (if subscribed)

  • Conduct retargeting campaigns via Meta Ads

  • Conduct remarketing via Google Ads

Users may unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us directly.

8. DATA SHARING

We may share personal data with trusted third-party service providers strictly for business operations, including:

  • Shopify (e-commerce platform)

  • Stripe (payment processing)

  • Shipping providers

  • Meta Platforms

  • Google

These providers process data on our behalf under contractual and security obligations.

We do not sell personal data.

9. INTERNATIONAL DATA TRANSFERS

Your personal data may be processed outside the United Arab Emirates, including in jurisdictions where our service providers operate.

We ensure appropriate safeguards are implemented for international data transfers.

10. DATA RETENTION

We retain personal data:

  • As long as necessary to fulfill orders

  • To comply with legal and tax obligations

  • To resolve disputes

  • To enforce agreements

When no longer required, data is securely deleted or anonymized.

11. DATA SECURITY

We implement technical and organizational security measures including:

  • SSL encryption

  • Secure hosting infrastructure

  • Payment encryption via Stripe

  • Restricted access controls

However, no online transmission can be guaranteed 100% secure.

12. YOUR RIGHTS

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Withdraw consent for marketing

  • Request data portability

Requests may be submitted to shop@devotionofficial.com.

We may require identity verification before fulfilling requests.

13. CHILDREN’S PRIVACY

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

14. LEGAL COMPLIANCE

We may disclose personal data if required by:

  • UAE legal authorities

  • Court orders

  • Regulatory investigations

  • Fraud prevention agencies

15. THIRD-PARTY LINKS

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.

16. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated Effective Date.

Continued use of the Website constitutes acceptance of any updates.

17. CONTACT INFORMATION

Devotion Ecommerce Trading – F.Z.E
Premises No. B.C. 1305521
Ajman Free Zone C1 Building
Ajman Free Zone
United Arab Emirates

Email: shop@devotionofficial.com
Phone/WhatsApp: +971 58 559 9321
Website: https://devotionofficial.com